Smarter Way of Communication With Customers – JIVOchat
review

Smarter Way of Communication With Customers – JIVOchat

JIVOchat Review

Competition among businesses becomes ten times tougher and with a motto to stand out from the crowd every business owner’s main objective is to supply preeminent services to their customers in all forms. Risky part of an online business is that any mistake or if you don’t handle your customer and their requirements well then you can swipe away potential customers from your business. Every modern business understand the value of user engagement and also aware with all the most advanced methods for customer facilitation or user engagements. My new post talk about the smarter way to communicate with customers. Yes, JIVOchat the live chat software for website. Find out the details JIVOchat specifications in deep, why it’s useful for website and how to install it on your website. Check the pricing plan and choose according to your requirement. Let’s start and check out my new post about JIVOchat review and their specifications.

Live Chat Software for Websites-JIVOChat

To supply best services, to collect their queries, suggestion, complaints and to support to your clients, an open and instant communication means is must for every industry. You must have seen online chat software on loads of website to help out their clients queries.

ADD COMMUNICATION CHANNEL

JIVOchat Review



What is a JIVOchat?

A beautiful and innovative online chat provider, Jivochat is integrated with email chat transcripts, file transfers, canned responses, customer ratings of service quality, performance reporting, real-time visitor monitoring, page view histories features. This potent chat tool has assisted varied customer’s communication requirements. The memorable and comfortable environment is a key tool in any business development and also offers a wide range of opportunities to gain more user engagements from anywhere, at any time. Jivochat is a perfect communication solution that if perfectly executed can work in good turn.

Designed for small or midsized business, it offers great elasticity in software cost from free to affordable plan in order to support every need and every demand of every kind of customers. The free pricing scheme of this stylish and easy communication software is packed with limited features and premium plan occupied all necessary communication features is a one stop solution for all necessary communication needs.

The architecture of Jivochat is comfortably adjusted with any software infrastructure. It also comes with 14 days trial period so that user can easily adjust with the functionality of this chat provider and amazingly it costs nothing, yes it’s totally free. Apart from this free trial it also has no requirement for download, installation, or purchase of extra hardware and software to run it.  Install WordPress module and you’re all set to use Jivochat to work.



Key Features of JivoChat

Agent-to-agent chat Customer service quality ratings
Location-based chat distribution Real-time visitor monitoring
Visitor info and social profiles Pageview histories
Unlimited chats Customizable chat widget
Multi-language Mobile chat widget
Offline contact form Chat targeting
Multi-department support Automatic helper with canned responses
Pointer tool for directing site visitors Chat transfer
Message ‘sneak-peek’ Spell checker
Daily performance email Agents working time chart
Google Analytics integration Color-coded chats
Hotkeys Chat logs
Email chat transcripts Blacklisting

Overview of JivoChat Benefits

Noteworthy Key features of this tailor made chat software solution:-

One of the widely used chat software, Jivochat has everything for everyone. On the front of the user, it is a user responsive mobile app which requires a minimum learning curve. Yes as I said Jivochat is intended for everyone, so don’t worry if you’re not a technical guy. After investing few hours on JIVOchat you will get responsive with it’s functionally in a very lesser amount of time.

This most competent live chat platform is also an inexpensive tool that can smartly manage to supply a plentiful number of consumers.

What JIVOchat can’t do for your business? It can observe the users manners precisely, automate support messages, and also assign a right agent who can correspondent with the visitors regarding their queries etc. in order to fit as per the business requirement messages, newsletters, chat boxes, and other communication tools can be easily tailored.

Customer data is stored in a robust database for further usage is the pretty good chat support to the business. And also supports platform independence in order to access the database from any device so that business agents can answer the question of their customers. In addition to it, JIVOchat also has a private collaboration network, where problems can be shared, discussed and solved together.

Live support, your priority to you customer can make feel them great. Great user support makes it most powerful online chat provider solution in nationwide. Android, iPhone-iPad, iPhone, iPad, Mac, Windows, Web-based, JIVOchat has a number of device support.

How to install:-

On the front of installation after few seconds you can start interacting with your clients. It’s fully customizable; amend according to your website design.  Offline contact forms, multi-department support, customer service quality rankings, multi-language support and much more are the notable and cutting edge features of jivochat software make it stand out from the competitors.

JIVOchat Review

JIVOchat Review2

JivoChat Pricing

It is available in free and professional plan with monthly payment model. The Professional pricing Plan boasts a free 14-days trial plan. Buy JIVOchat Plans now

Free Plan    supports Professional Plan supports
 Unlimited chats and websites Unlimited chats and websites
 Customizable chat in 20 languages Customizable chat in 20 languages
 Desktop, Mobile and Browser agent apps Desktop, Mobile and Browser agent apps
24/7 customer support 24/7 customer support
Proactively start chats using smart triggers,

Complete visitor info with social profiles,

Canned responses with an automatic helper,

Chat transfer between agents,

Monitor website visitors in real time

JIVOchat Review4

Devices Supported Language Supported
Windows USA, UK, Canada
Android India
iPhone/iPad Germany
Mac Japan
Web-based Australia

In my trial period, I found the JIVOchat is perfectly fit for my blog front. The unfussiness and effectiveness are appealing as well as its design. It offers media rich experience to their users with creative emoticons, stickers, videos, and pictures. I never experienced any lag during calling by using JIVOchat. I can recommend this chat channel to everyone to connect with your world through the cool chat interface. My thumb is up on the front of its functionality, user-friendly features, pricing, and learning curve.

Jivochat is a better and less investment that can return more growth and more engagements on your business.

FAQs for JivoChat

Below are some frequently asked questions for JivoChat.

Q. What are the main features of JivoChat?

JivoChat offers the following features:

  • Agent-to-agent chat
  • Customer service quality ratings
  • Location-based chat distribution
  • Real-time visitor monitoring
  • Visitor info and social profiles
  • Pageview histories
  • Unlimited chats
  • Customizable chat widget
  • Multi-language
  • Mobile chat widget
  • Offline contact form
  • Chat targeting
  • Multi-department support
  • Automatic helper with canned responses
  • Pointer tool for directing site visitors
  • Chat transfer
  • Message ‘sneak-peek’
  • Spell checker
  • Daily performance email
  • Agents working time chart
  • Google Analytics integration
  • Color-coded chats
  • Hotkeys
  • Chat logs
  • Email chat transcripts
  • Blacklisting

Q. What type of pricing plans does JivoChat offer?

JivoChat has the following pricing plans:

Starting from: $10.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Q. Who are the typical users of JivoChat?

JivoChat has the following typical customers:

Mid Size Business, Small Business

Q. What languages does JivoChat support?

JivoChat supports the following languages:

Chinese (Simplified), Danish, Dutch, English, Finnish, French, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Q. Does JivoChat support mobile devices?

JivoChat supports the following devices:

Android, iPhone, iPad

Q. Does JivoChat offer an API?

No, JivoChat does not have an API available.

Q. What other apps does JivoChat integrate with?

JivoChat integrates with the following applications:

WordPress, Shopify, Joomla, Bitrix24, Google Analytics, Magento, amoCRM, Ecwid

Q. What level of support does JivoChat offer?

JivoChat offers the following support options:

Forum, Knowledge Base, Online Support

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Savita Singh is the author of computergeekblog, She has a superlative knowledge of Graphic and Web designing. She is a part time and award winning tech blogger who loves to write about latest technology, social media and web design. Her blog focuses on creative things of designing and tech, providing professional opinions on designing products, performances and a variety of business.

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